Documents repository

The customer journey analysis looked at EV drivers’ behaviour and needs from three perspectives: the experts (VER, ANWB, LaadpasTop1), the EV drivers (who depend on the public charging network and pay for their charging costs) and supply chain partners. This service design approach provides a realistic impression of EV drivers’ experience, important moments, bottlenecks and needs. The customer journey comprises seven steps.

The report provides a comprehensive overview of the fire safety reinforcement situation for parking places in France.

ACEA's report highlights the urgent need for accelerated EV charger installation across the EU, with 410,000 new points required annually to reach the 2030 target of 3.5 million. Currently, the EU has 632,423 public charging points, heavily concentrated in just three countries. The report underscores the disparity in infrastructure distribution and calls for rapid implementation of policies to boost charger availability and support the EU's CO2 reduction goals.

Comprehensive review of safety risks associated with domestic battery energy storage systems, including technical requirements, hazard analysis, and mitigation strategies.

Academic research article examining battery fire incidents in electric vehicles, analyzing fire causes, consequences, thermal behavior, and prevention strategies.

Research report on fire safety aspects and technical requirements for EV charging in parking garage environments, including risk assessment and design guidelines.

NFPA research report on modern vehicle fire hazards including electric vehicles in parking structures and vehicle carriers, covering risk assessment and fire protection strategies.

FIEP technical report on battery fire incidents, prepared for the European Commission Directorate General for Internal Market, Industry, and Entrepreneurship.