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European Alternative Fuels Observatory

Service benchmark or recharging stations assessment

This document is the "Service Benchmark Final Report" from June 2021, providing an overview of a service benchmark related to public charging stations for electric vehicles (EVs). The summary outlines the process of selecting and refining 15 key indicators used to assess the user-friendliness of these charging stations. These indicators were chosen through collaboration with EV experts, procurement experts, and supply chain partners.

Price transparency benchmark

The price transparency benchmark stems from the objective of the national plan to make prices transparent for end users. The benchmark measures the price transparency for publicly accessible charging stations in the Netherlands. By conducting benchmarks, we aim to achieve the following sub-objectives:

  1. To encourage supply chain partners to increase price transparency;
  2. To provide insight to stakeholders on the development and status of price transparency;

Guidelines for the realization of recharging plazas

 This document comprises a set of practical guidelines for municipalities and market parties, offering an overview of the process of realising a charging plaza. They are based on the practical experience of municipalities and market parties.

The guidelines provide insight into the factors for consideration, choices and necessary agreements (requirements and options) in the process of realising a charging plaza for electric cars in public space. The agreements are explicit, correspond to international standards, and are largely supplementary to existing laws and regulations.

Uniform standards for recharging stations

This document outlines the "Uniform Standards for Charging Stations," which is a set of guidelines and agreements for charging electric vehicles. It serves as a practical resource for municipal governments and market parties involved in the development of public charging infrastructure. The Standard Set is available in Dutch and English and is intended to provide a basis for future public tenders, policy development, agreements, and contracts related to charging stations.

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