Documents repository

The customer journey analysis looked at EV drivers’ behaviour and needs from three perspectives: the experts (VER, ANWB, LaadpasTop1), the EV drivers (who depend on the public charging network and pay for their charging costs) and supply chain partners. This service design approach provides a realistic impression of EV drivers’ experience, important moments, bottlenecks and needs. The customer journey comprises seven steps.

This document focuses on the fire safety considerations associated with indoor car parks that accommodate electric vehicles (EVs). As EVs have become a common sight on our streets, the need for safe parking and charging in indoor car parks has gained prominence. The paper is authored by the IFV (Institute for Safety) to address key questions and provide guidance on this topic.

The report provides a comprehensive overview of the fire safety reinforcement situation for parking places in France.

ACEA's report highlights the urgent need for accelerated EV charger installation across the EU, with 410,000 new points required annually to reach the 2030 target of 3.5 million. Currently, the EU has 632,423 public charging points, heavily concentrated in just three countries. The report underscores the disparity in infrastructure distribution and calls for rapid implementation of policies to boost charger availability and support the EU's CO2 reduction goals.